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WE
MAKE THE COLD CALLS
SO YOU DON'T HAVE TO!
We operate a small virtual call center with about twenty
TSRs (telephone sales representatives) in Halifax, Nova
Scotia. If you are like many of our clients, you are probably
asking yourself why Halifax? Plain and simple - it's the
people
Over 57% of the Greater Halifax work force holds a university
degree, diploma or certificate. The community has the greatest
concentration of universities per capita in all of North
America. In addition to their high skill level, Halifax
employees have one of the highest levels of overall worker
quality according to a recent study.
Another
factor considered... the unemployment rate. The unemployment
rate in Greater Halifax is just under 10%. A typical
advertisement for telemarketers generates 20-30 times
the response that one would normally expect from running
the same ad in the States. We are able to attract more
qualified personnel at a lower labor cost. We, in turn,
can pass on those savings to you and yet at the same
time still provide your organization with top quality
leads from highly skilled professionals.
You
should know that our TSRs are compensated in three ways.
In addition to their hourly rate, they receive a small bonus
on each lead or appointment they generate for you as well
as a large commission on each sale that you make
as a result of one of their appointments. Their success
is determined by your success ... that's the way it
should be.
Our management team has a combined 30 years of experience
in the telemarketing industry. We will work with you to
assign specific TSRs whose skills will profile the needs
of your projects. Our Client Services Manager will personally
speak to you at least once a week, more often in the early
stages, to make sure we're doing our best to meet your
objectives. You can rest assured that your account won't
get lost in the shuffle.
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