If your in-house telemarketing unit isn't quite where you think it ought to be give us a call. We can assess your operation from top to bottom. Audit might be the name for it, although we prefer to use the term "tune-up". The bottom line objective would be to recommend and help implement changes that will increase performance.

Our appraisal will cover the following:

• Review of training material including current scripts and objection responses.
• Monitor calls of selected telemarketers (TSRs).
• Scrutinize existing letters, e-mails, and other correspondence.
• Analyze current telemarketing systems for call tracking and follow-up purposes.
• Evaluate present method of reporting telemarketing statistics.
• Compare past telemarketing statistics (dials per hour, sales per hour, closing ratio, etc.) against standards.
• Profile telemarketing compensation schedule in relation to current market conditions.
• Assess current sales contests and spiff programs.
• Check out the operation of any telemarketing software program.

At the conclusion of our on-site overview you'll receive a written report with customized recommendations designed to suit your company and your industry and, most importantly, to meet your specific needs… all for just $795.00 (plus travel expenses, if any). For just $200 more we'll include unlimited telephone support for 30 days to help you with any of the changes you want to implement.